Hang Up Bluetooth® Speaker



Quick Specs

Dimensions
- Height: 3.54 in
- Width: 3.54 in
- Depth: 1.55 in
- Weight: 0.33 lbs
In the Box


- Hang Up speaker
- Integrated USB charging cable
- Quick Start Guide
Customer Reviews
Hang Up Bluetooth Speaker is rated
out of
5 by
429.
Rated 5 out of
5
by
Joey109 from
Great speaker
I got it for Christmas and it’s great, simple and amazing for having concerts in the shower
Date published: 2021-01-07
Rated 5 out of
5
by
Ferady from
My daughter loves it
Ver good sound, quite loud for its sound. Easy to connect
Date published: 2021-01-05
Rated 5 out of
5
by
Reimo74 from
Nice sound and good battery life..
Good stuff, and quality
Date published: 2021-01-05
Rated 5 out of
5
by
Georgie from
My son is pleased with this
Very nice small compact speaker,
Date published: 2021-01-05
Rated 5 out of
5
by
Demi from
Great speaker very loud
Great speaker, connects fast, easy to use and very loud would recommend
Date published: 2021-01-05
Rated 5 out of
5
by
Laura from
Great little speaker
I bought this as a secondary speaker to use when I'm not at home and for when I'm showering. It's small and quite light so it's easily portable. It also puts out a pretty decent sound with good depth despite its small size and is not tinny at loud volumes. Would definitely recommend to anyone looking for a small portable speaker.
Date published: 2021-01-01
Rated 5 out of
5
by
Liz from
Speaker looks goods and the sound quality is great
Great little speaker, good value for money. Easy to use.
Date published: 2021-01-01
Rated 5 out of
5
by
Rahmon from
Very good and highly recommend
Very Good and very sound
Date published: 2021-01-01
Q & A
My speaker has been plugged in and charging however the light has not turned off and it’s been plugged in overnight. It will not turn on either.
We are sorry to hear this. Please contact Consumer Relations at cservice@jamaudio.com for assistance.
Date published: 2020-04-30
The Jam Hang Up speaker worked fine ar first now when I turn it on, it works for a few seconds, then beeps and shuts off. It is fully charged.
We are sorry to hear this. Please contact Consumer Relations at cservice@jamaudio.com for assistance.
Date published: 2020-04-21
The speaker wouldn’t turn on, Shows charging indication for hours and then goes away. Still doesn’t turn on or give any response. Can something be done to fix it?
We are sorry to hear this. Please email your information to cservice@jamaudio.com for assistance.
Date published: 2020-04-17
It worked fine for 6 months then the sound stopped in the middle of a song, tried again after connecting it to 3 different devices and still no sound. Is it repairable?
We are sorry to hear this. Please contact Societe Bouzouita de Commerce at +216 58 216 216 or contact@sbc.com.tn for assistance.
Date published: 2020-03-21
how do you know if is charging?
Thank you for your question. When the LED flashes red, it indicates that the battery is low and it’s time to plug in and recharge. Charge for about 2 hours to get up to 8 hours of play time; while charging, the light will stay solid red. Once fully charged, the light will turn off.
Date published: 2020-03-12
So is there any way to fix the hang up hx-p101 if it does look like it wants to charge but doesn't want to turn on?
We are sorry to hear this. Please contact Consumer Relations at 888-802-0040 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
Date published: 2020-03-20
Why won't it come on??? I am very frustrated with this and I'm about to return it. I cannot get it to come on at all despite the fact that it is charged.
To turn the speaker on, Long press the “play/pause” button for 3 seconds. Please contact Consumer Relations at 1-888-802-0040 Monday – Friday 8:30 A.M. to 7:00 P.M. EST if you need further assistance.
Date published: 2020-03-01
Lately my jam hangup turns on for a second, connects to my phone, and then immediately turns off. ive charged it for 6 hours- same deal. whats up? is this fixable?
We are sorry to hear this. Please contact Consumer Relations at 1-888-802-0040 Monday – Friday 8:30 A.M. to 7:00 P.M. EST for assistance.
Date published: 2020-03-01
The stick pad doesn't stick for me on any surface? What should I do?
We are sorry to hear this. We recommend cleaning the stick pad. To clean the stick pad of lint, dust, and other debris, simply wipe with a wet towel.
Date published: 2020-03-01
I use the speaker to play audiobooks for my kids for all asleep. But there noises the speaker makes when the book is done have repeatedly given them nightmares. How can I turn off those noises? I’ll return it if there’s no solution.
We are sorry to hear this. Please contact Consumer Relations at 1-888-802-0040 Monday – Friday 8:30 A.M. to 7:00 P.M. EST for assistance.
Date published: 2020-03-01
Just received this speaker as a 5 year gift from work. Charged it up and it 'WILL NOT' turn on. No matter what I do, it will not turn on. Also, had to google how to turn it on. Instructions in box very unclear.
Did you try holding the button until it turns on
Date published: 2020-03-01
The Jam Hang Up speaker worked fine at first, now when I turn it on, it works for a few seconds, then beeps and shuts off. It is fully charged.
Thank you for contacting us.
We are sorry to hear about the issue you described, we would like to get some additional information regarding this issue, we would also like to get this product back for our quality team to test. Please contact our consumer relations department at 1-888-802-0040 M-F 8:30am-7:00pm ET.
Date published: 2019-09-27
How many watts is the speaker ?
Thank you for your question. This speaker is 2.5 watts.
Date published: 2019-05-03
what’s the blue part on the bottom for
Thank you for your question. This blue part on the bottom is an adhesive used to stick the jam speaker to any surface.
Date published: 2019-05-03
I have a Samsung Android device I'm trying to connect to a Jam Hang Up speaker. I've installed the Jam WiFi app and switched on the speaker but my device is not picking up the Jam Voice WiFi to be able to connect. What can I do to resolve?
Thank you for your question. The Jam Wifi app is only used for our Wifi speakers. The Jam Hang Up is not a Wifi speaker, that is why it won't connect.
Date published: 2019-05-03
how to determine when the speaker has a full charge or needs to be charged
Thank you for your question. When the LED flashes red, it indicates that the battery is low and it’s time to plug in and recharge. While charging, the light will stay solid red. Once fully charged, the light will turn off.
Date published: 2019-05-02
I read where it turns off if not used in 2 minutes. To clarify, if I'm using during a shower, must I touch something every two minutes to keep it going?
Thank you for your question. As long as it's connected and playing music from your Bluetooth device, it will stay on. If its connected but not playing any music from your Bluetooth device, it will power off after 2 minutes due to inactivity.
Date published: 2019-05-02
I´ve used perfectly for about a week and now the sound is kind of intermittent
Thank you for contacting us. This might be happening because either there's too much distance between your Bluetooth device and your speaker, or you are streaming music or video. When doing this, there is the possibility of lag. Please contact us at 888-802-0040 if your issue is not related to the things above.
Date published: 2019-11-19
how to i pair with echo dot
Thank you for your question. When you take the earbuds out of their case, they will automatically sync to each other, and the LEDs will turn solid blue for 5 seconds. Your earbuds will then go into pairing mode and begin searching for a Bluetooth device, and the LEDs will quick-flash blue. Enable Bluetooth on your device (The Amazon App). From the Bluetooth menu, select “Jam Ultra.” When the device and Ultra are connected, you will hear a tone. This means pairing is complete.
Date published: 2019-05-02
Why can i not hear anything from my speaker anymore
Thank you for your question. Please make sure that the volume on the speaker is turned all the way up. If you are still unable to hear anything, please contact us by phone or by email for assistance with warranty.
Email: cservice@jamaudio.com
Phone: 888-802-0040
Date published: 2019-05-02
My speaker won’t turn on after charging it.
Thank you for contacting us. You must press and hold the play/pause button on the speaker for 3 seconds to turn it on. If the speaker won't come on after this, then there may be an issue with it. For assistance with warranty, please contact us through phone or email.
Email: cservice@jamaudio.com
Phone: 888-802-0040
Date published: 2019-05-02
Even after charging it won't turn on and it's brand new. What do I do?
Thank you for question. There may be an issue with your speaker. In order for us to assist with warranty, please contact us by phone or email.
Phone: 888-802-0040
Email: cservice@jamaudio.com
Date published: 2019-05-02
My speaker keeps making a noise. I thought it was because the battery was low but after I charged it, it continued to make the noise.
Thank you for contacting us. Please contact our consumer relations team to further assist you in discovering the origin of this noise.
Email: cservice@jamaudio.com
Phone: 1-888-802-0040
Date published: 2019-05-01
Ok so I got one of this and I have had it charging for about 12 hours and I can't seem to get it to turn on what up with that
Thank you for your question. As long as your speaker is charged, you should be able to power it on by long pressing the play/pause button for 3 seconds. If you are unable to do this, please contact us through phone or email for further assistance.
Email: cservice@jamaudio.com
Phone: 1-888-802-0040
Date published: 2019-05-01
Is this speaker compatible with android phones particularly alcatel phones.
Thank you for your question. Our Bluetooth speakers can connect to any phone with Bluetooth.
Date published: 2019-04-30
had my jam speaker less than 3 months and audio is either fuzzy or broken or completely gone. it is fully charged and paired why is this happening?
Thank you for your question. It sounds like there may be a defect in the speaker. In order for us to assist with warranty, please contact our consumer relations rep by emailing cservice@jamaudio.com
You can also fill out our contact us form here: https://canada.jamaudio.com/contacts
Date published: 2019-04-30
Is the hang up series Wi-Fi compatible?
Thank you for your question. The Hang Up speakers are only Bluetooth compatible, not Wi-Fi compatible.
Date published: 2020-03-01
My Hangup no longer charges apparently and wont turn on... any troubleshooting tips?
Thank you for your question. It sounds like there may be an issue with your speaker's internal battery. Please contact us for assistance with warranty.
Email: cservice@jamaudio.com
or
Phone: 1-888-802-0040
Jam Customer Service Reps are available weekdays 8:30am to 7:00pm ET, M-F.
Date published: 2019-04-30
i can not figure out how to turn it on. i’ve charged it until the red light went away and nothing. it simply won’t turn on and my phone won’t connect to its bluetooth.
The vertical line between the O and X is the power button. Hold that in for a few seconds and you should be set!
Date published: 2019-04-24
Is it possible to have more than one device paired to the Hang Up? If so, how do you get a second device to pair?
JAM? Digital marketing team - you guys seriously ignoring this question for a month? You all must be doing well for this uneven xecution to not be fostering morale problems.
Answer: All signs point to NO. Bummer. I highly recommend the smallest cheapest (~$40) speakers in the Sony lineup. They have by far th best (LDAC) solution to the massive bandwidth chokehold once you go to BT, plus so far as commercial physical DACs - where the rubber hits the road, and digital 100101011s are converted into what you hear, unlike (I am confident) JAM and almost every brand in the market, not restricted to the 2-3 cheap cheap cheap choices you are forced to go to for scale, ready-to-go availability, and competitiveness. But what strikes you when they pair is the surround effect. I can place them 20 feet apart and yet they cohere the sound whatever genre and it is awesome. I use them over the middle tier option and the high end option. When it comes to fun and music, its all about volume - and for me now, feeling immersed via surround. BUT, appkes and oranges.
JAMs are no brainer stocking stuffers: These JAMs are no brainer cheerful beach and shower ready. Stereo would prob just make me take hour showers. Standout design marked by clever details, a playful yet classy “Scandinavian” sensibility, and a useability and charm that the Japanese CE companies cant seem to hit. The Sonies and like remain the audiophile master innovators - no need fir them to check the rearview mirror - too bad they cant market ir even just publish a boring white ppaper at least explaining. Many factors - like with cellphones - mean theyll experince the future before us, but if VFM companies like JAM exist, who dont exist to sell industry llaughing stock garbage for $300 (that part is industry jaw dropping asmirarion), or mine our PII, we consumers win. And they deserve to be rewarded. My 2 cents.
@AskLegalLabs
Date published: 2019-04-22