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Live True Wireless Bluetooth® Earbuds

Regular Price: £99.99

Special Price £49.99

Live True Wireless Bluetooth® Earbuds

Live True Wireless Bluetooth Earbuds
49.99

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Live True Wireless Bluetooth® Earbuds
HX-EP900-GB

Availability: In stock

The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 10 uses).

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Regular Price: £99.99

Special Price £49.99

The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 10 uses).


Wireless Freedom
Be free from any cables or neckbands with the Live True earbuds and enjoy unrestricted movement. Whether you’re working, working out or taking calls, it’s made easy with Live True.
With a 10 metre Bluetooth® range, Live True provides total freedom.


Battery Life
The Live True earbuds feature up to 3 hours of continuous playtime from a single charge – plenty for your daily commute.
Supplied with a handy charging case, you’re good for up to 10 full charges. Plus, the case doubles up as a battery backup, so you can even top up the power on your mobile device. 2.5 hours to fully charge the case.


Ergonomic Design
The ultra-light silicone used to craft the Live True earbuds, is ergonomically designed to sit comfortably in your ears, providing many hours of comfortable playback. The Live True wireless earbuds will stay securely in place during most activities.


Gym Ready
Designed for active lifestyles, Live True are IPX4 rated, making them sweat and rain resistant. Choose Live True as your next gym partner.


Hands-free Calling
Don’t let anything interrupt your workout. Answer your phone without having to disconnect the Live True earbuds. Live True earbuds know when a call is coming in and will pause the music before ringing. When you hang up, the music starts where the track left off. If you’re making a call, just start dialling from your phone and Live True does its hands-free thing.

The Geeky Stuff

Driver Size 6mm (x2) Bluetooth® v4.1
Charge Power 2200maH Size (Earbud) 15 x 11 x 6mm
Sound Level 108dB Runtime Up to 3hrs
Frequency Response 20Hz to 20kHz Earbud Charge Time Approx 3 Hours
Impedance 32Ω Waterproof Yes : IPX3
Charges from Case Up to 10 Microphone / Handsfree Yes

Quick Specs

Diagram HX-EP900-GB
Dimensions
  • Height: 3.23 in
  • Width: 2.00 in
  • Depth: 1.44 in
  • Weight: 0.25 lbs
  • 3 Hours Playtime
    3 Hours Playtime
  • Bluetooth
    Bluetooth
  • Lightweight
    Lightweight
  • Rechargeable Lithium Ion Battery
    Rechargeable Lithium Ion Battery
  • Speakerphone
    Speakerphone
  • Water & Dust Proof (IP67 Rated)
    Water & Dust Proof (IP67 Rated)

In the Box

Packaging HX-EP900-GB
In the Box HX-EP900-GB
  • Live True earbuds
  • Charging case
  • 4-size ear tips: XS, S, M, L
  • 3-size double ear tips: S, M, L
  • USB charging cable
  • Quick Start Guide

Customer Reviews

Live True Wireless Bluetooth Earbuds is rated 3.4 out of 5 by 239.
Rated 5 out of 5 by from Exactly what I was looking for. Simple instructions and easy to use perfect for the job.
Date published: 2020-05-13
Rated 5 out of 5 by from Amazing product Fantastic hedphones and perfect sound quality. Only down side is that 3 hours of battery seems to be a bit too less to fully appreciate this product and make it last longer.
Date published: 2020-04-02
Rated 5 out of 5 by from Good things come in small packages Lovely set of ear phones would highly recommend
Date published: 2020-02-25
Rated 5 out of 5 by from Sturdy! This is the 2nd pair that I’ve bought, I jumped the gun in buying a new pair because I managed to wash one of my earbuds, but to my surprise it still worked. They last about 4 hours per bud, which is perfect for my work day. They’re great for the price. Would recommend!
Date published: 2020-02-12
Rated 5 out of 5 by from So underrated Great sound! Great charging case! Better than most earbuds at this price!
Date published: 2020-01-31
Rated 5 out of 5 by from Very good sound and bass would highly recommend this to anyone no problem in Bluetooth connectivity easy to find
Date published: 2020-01-22
Rated 5 out of 5 by from Alright The product itself probably would’ve been better if i connected it right!! hahahahaha yes the product is good i like
Date published: 2020-01-07
Rated 5 out of 5 by from Great sound quality for the price For the price they are good ear buds battery life could be better but personally I dont have them in for hours so all round great item.
Date published: 2020-01-07
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Q & A

Earbuds will not sync together and double pressing the play/pause button does not work! A solution that actually works would be amazing.

Asked by: Kevin
Thank you for contacting us. Here are instructions for pairing your earbuds together. 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still unable to connect them, please contact us at 888-802-0040 for further troubleshooting and assistance.
Answered by: Daniel
Date published: 2019-05-02

I had these earbuds for only a few days, and the left bud’s volume is now lower than the right one what is going on, and how do I fix it

Asked by: Miles
Thank you for your question. We suggest disconnecting and reconnecting the earbuds from your Bluetooth device. This may solve the issue. If it doesn't please contact us at 888-802-0040 for further assistance with troubleshooting.
Answered by: Daniel
Date published: 2019-05-02

Is the volume adjustable 

Asked by: Lone drake
Thank you for your question. The volume can only be adjusted on the device the earbuds are connected to.
Answered by: Daniel
Date published: 2019-05-02

will these earbuds connect to my laptop?

Asked by: MATHEW
Thank you for contacting us. Yes, if your laptop has Bluetooth then they should be able to connect to your earbuds. Sometimes there can be an extra step with connecting them so please contact the manufacturer of your laptop for steps in connecting it.
Answered by: Daniel
Date published: 2019-05-02

One headphone is lower in volume then the other. How can I fix this?

Asked by: Johnny
Thank you for your question. We suggest disconnecting and reconnecting your Bluetooth device with your earbuds to possibly solve this issue. If this doesn't work, please contact us at 888-802-0040 for further assistance.
Answered by: Daniel
Date published: 2019-05-02

So only the left side works when I make or rec a phone call, but when I go back to music both work. It this normal?

Asked by: jerrypcman
Thank you for your question. Yes, this is a normal occurrence for these earbuds. The will always do this for phone calls, siri and google assistant
Answered by: Daniel
Date published: 2019-05-02

My earbuds seem to have a delay between sound and video. Is there a way to fix this? They connect just fine and sound great but there is a lag?

Asked by: cbrady
Thank you for your question. When streaming audio and video with our Bluetooth products, there is a chance of lag. This is a normal occurrence with this product and there is no fix.
Answered by: Daniel
Date published: 2019-05-02

One of my earbuds is not charging while the other charges fine.

Asked by: ArikaG
Thank you for contacting us. For replacing the charging case or earbud, please contact our consumer relations department by phone or email. They will be able to assist you. Email: cservice@jamaudio.com Phone: 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

How do I check the battery level of ear buds the book said look at smart phone. Is there an app?

Asked by: cbeal
Thank you for your question. Some smart phones have the capability to check the battery life of the Bluetooth device that is connected to it. You will have to contact the manufacturer of your smart phone for this information.
Answered by: Daniel
Date published: 2019-05-01

Why is my left earbud quieter than my right? They are fully charged, and no matter how many times I reset them, it doesn't fix the problem. What should I do?

Asked by: Joseph99
Thank you for your question. If you have already disconnected them and reconnected them, then there may be an issue with the earbuds. Please contact us by phone 1-888-802-0040 or by email cservice@jamaudio.com for further assistance.
Answered by: Daniel
Date published: 2019-05-01

Why won't they Both connect to bluetooth

Asked by: Samson
Thank you for your question. Please follow these troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still unable to get them paired, please call us at 888-802-0040 for further assistance with troubleshooting.
Answered by: Daniel
Date published: 2019-05-01

What do I do if the case will not charge at all.

Asked by: Sagastumek18
Thank you for your question. The case may need to be replaced if it will not charge at all. Please contact us through email or phone call for assistance with this. Email: cservice@jamaudio.com Phone: 1-888-802-0040
Answered by: Daniel
Date published: 2019-05-01

Received my jam ultra earbuds.  Purchased these to use with my TV.  Got them paired to my satellite on the first try.  Only problem is that they are to loud. How can I turn the volume down. I’ve looked in the instruction booklet and see nothing about it.

Asked by: Jean
Thank you for your question. These earbuds have no volume controls on the. Furthermore, they are not recommended for use with a Bluetooth TV. They were intended for use with mobile devices and computers.
Answered by: Daniel
Date published: 2019-05-01

How long does it typically take to charge the Portable Case for the first time?  Also, can the Earbuds be charging at the same time the Portable Case is charging, or should one wait until case is charged/unplugged?  Thanks!

Asked by: Rosie
Thank you for the question. The charging case should be charged for about 2 hours for a full battery. Both the earbuds and the charging case can be charged at the same time.
Answered by: Daniel
Date published: 2019-05-01

What is the best way to wear the earbuds

Asked by: Friendlytom
Thank you for your question. The small part of the earbuds, along with the appropriate ear tip size, goes into your ear so that the other end of the is facing away from you.
Answered by: Daniel
Date published: 2019-05-01

How is volume controlled on the earbuds?

Asked by: Cecil
Thank you for your question. There is no volume control on these earbuds.
Answered by: Daniel
Date published: 2019-05-01

Why do my HX-EP910 Bluetooth Earbuds do NOT sound balanced? (The left earbud is extremely low compared to the right earbud, which is very high.)

Asked by: AFWG1979
Thank you for your question. You can possibly fix this issue by disconnecting and reconnecting your earbuds from your Bluetooth device. If this does not work, please contact us at 888-802 0040 or cservice@jamaudio.com for further options.
Answered by: Daniel
Date published: 2019-05-01

I have a live true ear buds is there a volume control on the ear buds themselves

Asked by: nickyfish
Thank you for your question. There are no volume control buttons on these earbuds.
Answered by: Daniel
Date published: 2019-05-01

How do I get my buds to sync together I can only get one or the other but never both

Asked by: Hailey 1313
Thank you for your question. Here are some troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still having issues pairing your earbuds together, please contact us at 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

How do I get them to connect to each other?? I have done everything and it won’t work. I’ve looked at videos and everything.

Asked by: Austin
Thank you for your question. Here are some troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still having issues pairing your earbuds together, please contact us at 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

How do I get BOTH ear buds to play music

Asked by: macl
Thank you for your question. Here are some troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still having issues pairing your earbuds together, or if you believe they are paired together but only one earbud is producing sound, please contact us at 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

although the ear buds appear to have sync'd they will only play as a single. I can get either one to work but not together. Whats the issue

Asked by: Dot100
Thank you for your question. Here are some troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still having issues pairing your earbuds together, please contact us at 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

Trying to set my earbuds up...I've read all of the comments and done all of the steps, yet my earbuds still will not pair together. It's either the left one or the right one-never both

Asked by: SA513
Thank you for your question. Here are some troubleshooting steps to pair your earbuds together: 1. Turn the Bluetooth off on the device you are wanting to pair the Jam Live True earbuds to (also make sure all other Bluetooth is off in the area you are trying to pair). 2. Take the earbuds out of the case. 3. Press and hold the multi-function (Jam) button for 3 seconds on both earbuds to turn them off. 4. Press multi-function (Jam) button once one each earbud to turn them on. 5. Quick press multi-function (Jam) button twice to put earbuds in pairing mode. 6. Give the earbuds 60 seconds to connect to each other. 7. Turn on Bluetooth on the device you want to connect to. 8. Select Jam Live True in available devices, do not select mono as only one earbud will work. If you are still having issues pairing your earbuds together, please contact us at 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

I am trying to use the Jam earbuds with my Vizio TV. They pair fine, but the sound is way too loud, even if I turn the volume on the TV down to zero. Can the volume be adjusted via the earbuds?

Asked by: FL Mom
Thank you for your question. The sound cannot be modified using the earbuds. Please advise that we do not recommend the use of these earbuds on any Bluetooth compatible TV's. These were made for use with mobile devices and computers.
Answered by: Daniel
Date published: 2019-05-01

Nice sound, but just from one bud. I cannot get them to sync.

Asked by: Mimi
Thank you for contacting us. Please make sure that you are waiting a sufficient amount of time for them to pair together. Please also make sure that you are taking the earbuds out of the charging case at the exact same time. If you continue to have issues with pairing, please call us at 888-802-0040 so that we may walk you through it.
Answered by: Daniel
Date published: 2019-05-01

Can you sinc it to tv

Asked by: Mark t
Thank you for your question. We do not recommend the use of these earbuds with a TV. They were made for mobile phones and computers.
Answered by: Daniel
Date published: 2019-05-01

I bought my wireless earphones 3 months ago and they had been working very well but all of a sudden the left earphone is only playing music very softly, how do I fix this?

Asked by: Dirkvb
Thank you for your question. This can possibly be fixed by disconnecting and reconnecting your earbuds to your device. If this doesn't work, please contact us so that we can assist you with warranty or further troubleshooting. Email: cservice@jamaudio.com Phone: 888-802-0040
Answered by: Daniel
Date published: 2019-05-01

can you use these with an LG Tracphone?

Asked by: Dallas
Thank you for your question. As long as your phone is Bluetooth compatible, these earbuds can pair to them.
Answered by: Daniel
Date published: 2019-05-01

can these be paired to more than one device at a time?

Asked by: Nater
Thank you for your question. No, these can only be paired to one device at a time.
Answered by: Daniel
Date published: 2019-05-01

I paired the earbuds with my LG 55 B7P tv and the audio comes delayed. Really annoying. Is there a way to fix this? Maybe a way to activate "LG Sound Sync" support...? Thanks.

Asked by: Douglas
Thank you for your question. There is no way to fix the audio lag with your TV. There wireless earbuds were not intended to be used with any Bluetooth enabled TV's
Answered by: Daniel
Date published: 2019-05-01
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