Delivery
16th DECEMBER UPDATE
Please allow extra time for your order to arrive. Due to strikes and a high volume of orders, our couriers are experiencing slight delays. Please rest assured we are working hard to get your parcel to you, thank you for support.
Next Day Service Delays
Our couriers currently cannot guarantee Next Day delivery - Please allow time to receive your order.
EXTENDED CHRISTMAS RETURNS
For all orders made on or after the 1st of November, we are offering free extended returns. You'll have until Tuesday 31st of January 2023 to return your goods. For orders made outside this time, you'll have 30 days to return any unwanted items to us.
The item(s) must not be used and must be 'as new' unopened condition when returned to us. Any security seals must be intact and unopened.
LAST CHRISTMAS ORDERS
To receive your order in time for Christmas Day, please see our last shipping dates and times below:
Standard Delivery: Order before 3pm on Sunday 18th December
Next Day Delivery: Order before 3pm on Tuesday 20th December
We aim to keep our delivery options clear and simple. We use Royal Mail and DPD Local couriers for our UK deliveries depending on the size or value of your order. For upgrading your delivery we offer the opportunity to select a Next Working Day option.
Standard Delivery (3-5 days)
All Orders Over £20.00: FREE
Orders Under £20.00: £3.95
Express Delivery : Next Working Day*
Any Size Order : £5.95
*Place your order before 3pm Monday-Thursday, selecting Next Day Delivery during checkout, to receive your order the following working day.
Please use the table below to check your delivery day.
** Next day delivery may not be available to certain postcodes and these deliveries may take 2-3 days: AB, BT, IM, IV, KA, KW, HS, PA, PH and ZE
Next Working Day delivery days for Orders Placed Before 3pm.
Order Day | Delivery Day |
Monday |
Tuesday |
Tuesday |
Wednesday |
Wednesday |
Thursday |
Thursday |
Friday |
Friday |
Tuesday |
Saturday |
Tuesday |
Sunday |
Tuesday |
Where do you deliver?
We deliver to all Mainland UK addresses, including Northern Ireland.
We do not deliver to:
Any country outside of the United Kingdom
PO Box Addresses
Channel Islands
EIRE (Southern Ireland)
We reserve the right to cancel any order that we cannot deliver to, a member of our team will make contact in such circumstances. Please be aware that delivery lead times are only approximate and we accept no liability with regards to any failed or delayed deliveries.
Returns
I wish to return an item:
Our returns policy is very straightforward, please see our returns page for further information.
If you have a question or an issue with your delivery, you can contact our customer service:
Our customer service is available from 9am-6pm Monday-Friday.
For the quickest email response, please use our Contact Form to submit your enquiry.
Click here to visit our contact form.